Support

We're here to help. Get in touch with our team for any questions or assistance.

Contact Us
Send us an email and we'll get back to you as soon as possible
How to Raise a Support Ticket
Follow these steps to get the best support experience
  1. 1

    Send an email to hello@getaiguru.app

    Use a clear, descriptive subject line

  2. 2

    Include relevant details

    Your team name, platform (Slack/Teams), and a clear description of the issue or question

  3. 3

    Add screenshots if applicable

    Visual aids help us understand and resolve your issue faster

What to Expect Next
Our support process and response times

Confirmation Email

You'll receive an automatic confirmation that we've received your request

Initial Response

We aim to respond within 24 hours during business days (Monday-Friday)

Resolution

Most issues are resolved within 1-3 business days, depending on complexity

Follow-up

We'll keep you updated throughout the process and ensure your issue is fully resolved